Himawari Trans, operating under HIMAWARI TRANSLATIONS, L.L.C., developed and maintains the website located at himawaritrans.buzz. This Privacy Policy explains in clear terms how we collect, use, store, disclose, and safeguard your personal information when you visit our website, submit inquiries, request quotes, or engage with our professional translation and language services. Protecting your privacy is a foundational principle of our operations. We are committed to transparency in our data practices and to handling every piece of information entrusted to us with the highest standard of care.
1. Scope of This Policy
This Privacy Policy applies to all information collected through the website himawaritrans.buzz, including any subdomains, as well as any email communications, telephone interactions, contact forms, quote request forms, and other service-related interactions between you and HIMAWARI TRANSLATIONS, L.L.C. This policy covers both personal information that identifies you directly and non-personal technical data collected automatically when you browse our website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision contained herein, you should discontinue use of our website and refrain from submitting any personal information to us. This policy extends to all visitors, potential clients, existing clients, translators, interpreters, contractors, and any other individuals whose information we may process in the course of providing our services.
2. Information We Collect
We collect several categories of information to provide, maintain, and improve our services. The information we collect falls into two broad categories: information you voluntarily provide to us and information that is automatically collected when you interact with our website. We are committed to collecting only the minimum amount of information necessary to fulfill the purposes described in this policy.
Information you voluntarily provide includes your name, company name, job title, email address, telephone number, physical mailing address, project details, source and target language preferences, document uploads, content for translation, and any other information you choose to share when filling out a contact form, requesting a quote, or communicating with our team via email or telephone. When you submit a quote request through our website, we ask for details about your translation or interpretation needs so that we can prepare an accurate estimate. This may include the type of service required, the volume of content, the subject-matter domain, and your required deadline.
Information collected automatically includes your IP address, browser type and version, operating system, referring URL, pages visited on our website, the date and time of your visit, time spent on each page, click-through data, and other diagnostic data. This technical information is collected through standard web server logs and through cookies and similar tracking technologies as described in the Cookies section of this policy. We use this data to analyze website traffic patterns, improve site performance, diagnose technical problems, and enhance the user experience for all visitors.
3. How We Use Your Information
The information we collect serves specific, legitimate business purposes. We use your personal information primarily to respond to your inquiries, to prepare and deliver price quotes for our translation and interpretation services, to fulfill service contracts upon your acceptance of a quote, to communicate with you about project status and delivery timelines, to process payments through our secure payment gateway, to send service-related notifications and confirmations, and to provide customer support and post-delivery revisions as outlined in our service agreements.
Beyond direct service delivery, we may also use your information to improve our website functionality and our service offerings through aggregated analytics, to personalize your browsing experience on our website, to send you relevant information about our services if you have opted in to receive marketing communications, to comply with legal obligations including tax reporting and regulatory requirements, and to protect our legal rights and the security of our systems against fraud, unauthorized access, and other malicious activities. We never use your content, translations, or project materials for any purpose other than fulfilling the specific service you requested. All translation assignments are treated as confidential engagements.
We also use aggregated, anonymized data derived from website analytics to understand broader usage trends. This aggregated data cannot be used to identify any individual user and is used solely for statistical analysis and service improvement purposes. We do not combine this aggregated data with any personally identifiable information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data about site usage. A cookie is a small text file placed on your device by your web browser. Cookies allow our website to recognize your browser on subsequent visits, remember your preferences, and understand how you navigate our pages. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or until you delete them.
We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as your IP address, browser details, pages visited, and time on site. This information is transmitted to and stored by Google on servers in the United States. Google uses this data to compile reports on website activity for us. Google may also transfer this information to third parties where required by law, or where third parties process the information on behalf of Google. For more information on how Google Analytics handles your data, please review the Google Analytics Privacy Policy and the Google Privacy Policy directly on the Google website.
You can control cookies through your browser settings. Most web browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Disabling cookies may affect certain features of our website, such as form functionality or page-load performance. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available from the Google website. Our website does not respond to Do Not Track (DNT) signals at this time, as there is no industry-wide standard for how DNT signals should be interpreted.
5. How We Share and Disclose Information
We do not sell, rent, lease, or trade your personal information to any third party for their own marketing or commercial purposes. This is a firm policy. The information we collect is shared only in the limited circumstances described below, and always in accordance with applicable data protection laws.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and delivering our services. These providers include our web hosting service (Firebase Hosting by Google), our email communication platform, our payment processing service, cloud storage providers used for secure document storage, and our analytics service (Google Analytics). These service providers are contractually bound to protect your information, to use it only for the specific purposes we authorize, and to delete or return it upon completion of their services. We carefully vet all third-party service providers to ensure they meet our security and privacy standards.
We may also disclose your information when required to do so by law, such as in response to a subpoena, court order, or other valid legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be among the assets transferred. You will be notified via email and a prominent notice on our website of any such change in ownership or control of your personal information.
With your explicit consent, we may share certain information with linguists, translators, or interpreters contracted to deliver your requested services. These contractors are bound by confidentiality agreements and non-disclosure obligations. They receive only the specific content and project information necessary to complete their assigned task, and they are prohibited from retaining, copying, or using your content for any purpose beyond the specific project at hand.
6. Data Storage and Security
We implement and maintain appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include industry-standard encryption for data transmitted between your browser and our servers via HTTPS (TLS 1.3), firewalls to protect our server infrastructure, access controls that limit data access to authorized personnel with a legitimate business need, and regular security assessments and monitoring of our systems for vulnerabilities.
Despite our efforts, no method of electronic storage or transmission over the Internet is 100 percent secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You also play an important role in protecting your information. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized activity involving your data. If a data breach occurs that affects your personal information, we will notify you promptly in accordance with applicable legal requirements.
Your information is stored on servers located in the United States, operated by Firebase Hosting (Google Cloud Platform). If you are accessing our website or submitting information from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our website and providing your information, you consent to this transfer. We take appropriate measures to ensure that all transferred data receives an adequate level of protection consistent with this Privacy Policy.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or regulatory reporting requirements. For clients and former clients, we generally retain project records, including communication logs, quotes, invoices, and related business documentation, for a period of seven years to comply with tax and business record-keeping obligations under U.S. federal and state law.
For non-client inquiries and website visitors who have not entered into a business relationship with us, we retain contact information and correspondence for a period of up to twelve months from the date of the last interaction, after which it is securely deleted or anonymized unless a longer retention period is required by law or is necessary for the establishment, exercise, or defense of legal claims. Website analytics data collected through cookies is retained in accordance with the retention policies of Google Analytics, which allow us to configure retention periods. We have configured our Google Analytics property to retain data for 26 months, after which it is automatically deleted.
You have the right to request deletion of your personal information at any time, subject to our legal obligations to retain certain records. To make a deletion request, please contact us using the contact details provided at the end of this policy. We will respond to your request within 30 days. If we are unable to fulfill your request in full due to overriding legal requirements, we will inform you of the specific reasons for any partial retention.
8. Your Rights and Choices
Depending on your jurisdiction of residence, you may have certain legal rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your information, the right to request restriction or limitation of how we process your data, the right to data portability where technically feasible, and the right to object to certain types of processing, including processing for direct marketing purposes.
If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and its UK equivalent. The legal bases on which we process your personal data include your consent, the necessity to perform a contract with you, compliance with our legal obligations, and our legitimate business interests which do not override your fundamental rights and freedoms. You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your data violates applicable law. We encourage you to contact us first so that we can address your concerns directly.
If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to request deletion of your information, and the right to opt out of the sale of your personal information. We confirm that we do not sell personal information as defined by the CCPA. To exercise any of your rights, please contact us using the details provided below. We will verify your identity before fulfilling any request and will respond within the timeframes required by applicable law.
To exercise your rights or make a privacy-related inquiry, send an email to serve@himawaritrans.buzz with the subject line indicating the specific right you wish to exercise. We will acknowledge your request within 48 hours and respond substantively within the legally required timeframe. We do not discriminate against individuals who choose to exercise their privacy rights.
9. Privacy for Children
Our website and services are not directed to, nor intended for use by, individuals under the age of 18. We do not knowingly collect, solicit, or maintain personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information without verifiable parental consent, we will take immediate steps to delete that information from our servers and records.
If you are a parent or legal guardian and you believe that your child has provided personal information to us, please contact us immediately at serve@himawaritrans.buzz. Upon verification of your identity and your relationship to the child, we will work with you to ensure that any such information is promptly removed from our systems. We take the protection of young people seriously and have designed our data collection practices to avoid the inadvertent collection of information from minors.
10. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services that are not owned, operated, or controlled by HIMAWARI TRANSLATIONS, L.L.C. This Privacy Policy applies solely to information collected by our website and does not extend to any third-party sites you may visit by following a link from our website. We are not responsible for the privacy practices, content, or security of these third-party destinations.
We encourage you to review the privacy policies of every third-party website you visit before providing any personal information. The inclusion of a link to a third-party site on our website does not constitute an endorsement of that site, its products, or its privacy practices. If you choose to interact with third-party services integrated or linked from our site, any information you share with those services is governed by their respective privacy policies and terms of service, not by this policy.
11. International Data Transfers
HIMAWARI TRANSLATIONS, L.L.C. is headquartered in the United States, and all personal information we collect is stored and processed on secure servers located within the United States. If you are located outside the United States, please be advised that your information will be transferred across international borders to our U.S.-based servers. The data protection laws in the United States may differ from those in your country of residence.
By providing your personal information to us, you expressly consent to the transfer of your data to the United States and to its storage and processing there. We take steps to ensure that your data receives a level of protection consistent with this Privacy Policy regardless of where it is processed. For data subjects in the EEA and the UK, we rely on standard contractual clauses and other legally recognized transfer mechanisms to ensure that any data transferred outside those jurisdictions is adequately protected.
12. Email Communications and Marketing
When you contact us through our website, submit a quote request, or engage our services, we may send you transactional emails related to your specific inquiry or project. These transactional communications are a necessary part of our service delivery and are not promotional in nature. You cannot opt out of receiving important service-related notifications while you have an active engagement with us.
We may also send promotional or marketing emails about our services, industry insights, and company updates, but only if you have explicitly opted in to receive such communications. Every marketing email we send includes a clear unsubscribe link at the bottom. You may opt out of marketing communications at any time by clicking the unsubscribe link or by contacting us directly. Opting out of marketing emails will not affect your receipt of transactional or service-related communications. We honor all unsubscribe requests promptly and will never resubscribe you without your explicit consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features and functionality of our website. When we make changes, we will revise the effective date at the top of this policy and post the updated version on this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If we make material changes to how we collect, use, or share your personal information, we will provide a more prominent notice, which may include sending an email to the address we have on file for you or displaying a notice on our website. Material changes will take effect 30 days after the notice is posted, unless a different effective date is specified. Your continued use of our website after the effective date of any revised policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue use of our website and services.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to reach out to us. Our team is committed to addressing your inquiries promptly and transparently. We value the trust you place in us when you share your information, and we take every question about data privacy seriously.
You can contact us through any of the following channels:
- Email: serve@himawaritrans.buzz
- Phone: +1 928-563-3505
- Postal Mail: HIMAWARI TRANSLATIONS, L.L.C., 3749 E Cunninghill Dr, Eagle Mountain, UT 84005-6269, United States
We aim to acknowledge all privacy-related inquiries within one business day and to provide a substantive response within five business days. If you are not satisfied with our response, you have the right to escalate your concern to the appropriate data protection authority in your jurisdiction.